Acentra Solutions
AI-Powered Workflows and Case Management
Acentra Case Management Solution can increase operational efficiency by up to 50%.
There are many obstacles in case management. It’s challenging to handle massive amounts of data manually, reduce time-to-market delays, manage complicated workflows, and ensure alignment and communication. But it doesn’t have to be like this.
Acentra goes above and beyond best practices to seamlessly automate, manage, and expedite your case management tasks. It does this by fusing AI with state-of-the-art technology.
Benifits
Improving Case Management With AI Developments
Accelerate Time-to-Market
Quicken market entry and optimize workflow procedures to save up to 20% on costs by allocating less resources.
Automate the Creation of Workflows
AI automation can speed up workflow generation without sacrificing accuracy. Increase data collecting reliability and accuracy by 25%.
Encourage Extraordinary Cooperation
Encourage smooth collaboration between IT and business to improve operational effectiveness and anticipate a 30% rise in output and revenue.
Utilize Dynamic Case Management Driven by AI
Leverage today’s advanced AI capabilities to expedite the handling of different cases, resulting in a 45% boost in efficiency.
Boost Efficiency in Operations
Get rid of mistakes and obstructions to improve workflow efficiency and data handling. Increase operational effectiveness by 50%
Tailor to Your Requirements
Benefit from platforms and workflows that are specifically designed for your business, sector, and vertical.
Use AI to Stay Ahead of the Curve
Features
A Single Source for All of Your Case Management Requirements
Generating AI Questions
Automated question generation to boost productivity
Better 360 Case View
Thorough case summary that paints a clear picture of the situation’s history and current state
Customization of the Journey
Customizing the case management procedure to meet particular requirements
Workflow Integrated Polls
Questionnaires are integrated into workflows to collect pertinent data in an efficient manner.
Automated Creation of Workflows
decreases the need for manual intervention in workflow creation, streamlining procedures and increasing efficiency.
Configuring Business Rules
Establishing precise guidelines and requirements to automate procedures and decision-making
Management of Documents
Storing, retrieving, and efficiently organizing case-related files and records
Automation of Tasks
Automating mundane and repetitive operations to increase productivity
Knowledge Article Driven AI
Managing and producing knowledge items with artificial intelligence
Automatic Case Assignment
Automatically allocating cases, according to preset criteria, to the right people or teams
Control the Templates for Questionnaires
Drafting, revising, and arranging questionnaire templates
Improvement of Inspection
Enhancing the inspection procedure using improved instruments and techniques